Frequently Asked Questions

Getting started is simple: 1) Create a free account, 2) Create your first job posting with requirements, 3) Upload candidate CVs, and 4) Start chatting with our AI or view automatic rankings. The entire process takes just a few minutes.

We support PDF, DOCX (Word), and TXT files. Our system automatically extracts and processes text from these formats for AI analysis.

Yes! MatchPoint is currently in beta and completely free to use. There are no usage limits, no credit card required, and no hidden fees. Create unlimited jobs, upload unlimited CVs, and use all our AI features.

No installation required! MatchPoint works entirely in your web browser. It's compatible with Chrome, Firefox, Safari, and Edge. Just sign up and start using it immediately.

Our AI analyzes each CV against your job requirements and assigns relevance scores. It considers skills, experience, education, and other factors. You get both numerical rankings and detailed explanations for why each candidate scored as they did.

You can ask anything about your candidates! Examples: "Who has the strongest Python skills?", "Compare the top 5 candidates for leadership experience", "Create a table showing years of experience for each candidate", "Which candidates have worked at startups?". The AI understands natural language and provides detailed answers.

Yes! You can add team members as collaborators to any job. They'll have access to view candidates, chat with the AI, and see rankings. This makes it easy for hiring teams to work together and share insights.

Absolutely! You can export candidate rankings, AI analysis reports, and comparison tables as PDF or CSV files. This makes it easy to share results with stakeholders or keep records for your hiring process.

Yes! Our AI can process and analyze CVs in multiple languages. You can also ask questions in different languages and get responses in your preferred language.

Yes, you create a job first with your requirements and description. This helps our AI understand what you're looking for and provide more accurate rankings and analysis. Each job keeps its candidates organized separately.

There's no strict limit! You can select and upload multiple CV files at once. The system processes them quickly and you'll see results within minutes, even for large batches.

CVs are stored as long as your account and job exist. You can delete individual CVs or entire jobs at any time. When you delete CVs, they're permanently removed from our systems.

Yes, you have full control over your data. You can delete individual CVs, entire jobs, or your complete account at any time. All data is permanently removed when deleted.

Your data is stored on secure servers in Europe and the USA with enterprise-grade encryption. We follow strict security practices to protect candidate information and comply with data protection regulations. All data transmission is encrypted and access is strictly controlled.

MatchPoint works with all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your preferred browser.